AI-Powered Innovation
Next-Gen AI Services
Intelligent Automation for BFSI
CredenTek’s Next-Generation Al Services leverage our flagship Agentic Al Platform (Kritika Al) and Machine Learning Engine (Tenali) to deliver transformative automation solutions for banking, financial and Healthcare institutions. Experience seamless conversational banking, intelligent document processing, and context-aware customer engagement powered by cutting-edge Al, NLP, and Computer Vision technologies.
Kritika AI
Agentic AI Platform
Experience seamless interactions with the latest in Artificial Intelligence and Natural Language Processing. Kritika AI enables conversational banking by automating operations, reducing paperwork, and enhancing customer engagement through AI-driven interactions.
- Seamless AI & NLP-powered interactions
- Conversational banking automation
- 24/7 AI-driven voice assistance
- Instant responses with zero wait times
- Reduces human workload & support dependency
- Context-aware multilingual conversations
Tenali
Machine Learning Engine
The intelligent brain powering our Al solutions. Tenali delivers Al powered onboarding, NLP-driven customer engagement, real-time computer vision-based document verification, and a scalable microservice architecture for banking excellence.
- Al-Powered Onboarding automation
- NLP-Driven multilingual engagement
- Computer Vision document verification
- Real time identity & fraud detection
- Scalable MicroService Architecture
- Continuous learning & optimization
Agentic Al Use Cases for BFSI Sector
GST Payment Guidance
Hand-holding customers in making GST Payments on the bank's portal
Post Account Opening Service Feedback
Feedback collection from customers experiencing services
Loan Origination
Loan offerings to customers based on their eligibility, preferences and needs
Loan Recovery & Collection
Automates intelligent, compliant borrower outreach and follow-ups
Pending Invoice Reminder
Proactively engages customers with timely remindern and payment nudges
New Product Launch Offers
Delivers personalized outreach campaigns to inform customers about neve offerings
Customer Onboarding
Guides customers through digital onboarding journeys with automated assistance
Customer Support Resolution
Handler routine quenes and service requests through conversational automation
Agentic AI Use Cases for Healthcare
Appointment Scheduling
Enable seamless, automated booking and management of patient appointments with minimal wait times.
Specialised Drug Patient Onboarding & Therapy Counselling
Guide patients through onboarding and provide personalized therapy counselling for specialized treatments.
Patient Assistance Programme (PAP)
Simplify enrollment and support for patients through end to end management of assistance programs.
Disease Awareness & Patient Engagement Campaigns
Drive awareness and continuous engagement through personalized AI powered patient outreach.
Therapy Adherence, Follow-Up & Refill Management
Ensure better health outcomes with timely reminders, follow ups, and refill tracking.
Brand-Driven Therapeutic AI Customization
Deliver tailored AI experiences aligned with brand strategies and specific therapeutic areas.
Doctor & Hospital Coordination
Streamline communication and coordination between patients, doctors, and healthcare providers for better care delivery.
Powered by Cutting-Edge Technology
We leverage the latest technologies and frameworks to build robust, scalable, and future-proof solutions for your business.
Artificial Intelligence
Advanced machine learning models, deep leaming, and neural networks
Natural Language Processing
Language understanding, generation, and conversational Al systems
Big Data & Analytics
Large scale data processing, real-time analyticse and data lakes
Cloud Infrastructure
Multi cloud deployment, serverless architectures, and DevOps
Security & Compliance
Enterprise-grade security, encryption, and regulatory compliance
Automation & RPA
Intelligent process automation and robotic process automation
Full-Stack Development
Modem web and mobile application development frameworks
Edge Computing & IoT
Edge Al deployment, loT platforms, and real time processing